Headquarters: Europe
Description: The Most Advanced Bitcoin Exchange
Website: https://hitbtc.com/
24-hour trade volume: $344 M
Availability: Worldwide
Looking for the best bitcoin exchange in 2018? Check out our Best Bitcoin Exchange Guide to compare all of the top cryptocurrency exchanges side-by-side.
User Experience
Design
HitBTC is an easy platform to use thanks to a simple navigation and familiar design. The platform doesn't look as impressive as GDAX or CEX.IO, from a design perspective, but the design also doesn't get in the way of utility. It does look weirdly similar to Poloniex.
Beginner-Friendly
Sort of - The exchange puts all of your trading information onto a single pane, which is probably nice for institutional investors, but would probably be overwhelming for most beginners.
Documentation
Many questions I had regarding insurance and security were completely missing from the help center. The help center has a few brief tutorials and lots of information on their affiliate program but overall isn't very detailed.
Customer Support
I received an answer to my customer support ticket within 12 hours of submitting it.
Security
Verification Tiers
3 Tiers - General, Verified, Qualified
General Tier
- No verification required
- Unlimited crypto deposit / withdrawal
Verified Tier
- Requires some verification (driver's license, Know Your Customer, Bank or Utility statements)
- $2,000 deposit / withdrawal limit per week
- $10,000 deposit / withdrawal limit per month
Qualified Tier
- Requires additional verification
- $10,000 deposit / withdrawal limit per week
- $50,000 deposit / withdrawal limit per month
2-Factor Authentication
Yes - via Google Authenticator
Insurance
0 articles found in the help center on insurance of any kind
Storage
Cold storage mentioned on the homepage. No additional information on security, insurance, and storage
Encryption
Also mentioned on the homepage, but on additional information found on the website or in the help center
Payment & Fees
Fee Structure
Maker - .01% rebate
Taker - .01% fee
Deposits - None
Withdrawals - Varies based on currency. Learn More
Accepted Payment Methods
Cryptocurrency, Fiat
Supported Cryptocurrencies / Trading Pairs
BCH/BTC
ETH/BTC
DASH/BTC
ZEC/BTC
XMR/BTC
LTC/BTC
BTG/BTC
XDN/BTC
BCN/BTC
XEM/BTC
BCH/ETH
NXT/BTC
ETC/BTC
MAID/BTC
LSK/BTC
XRP/BTC
XTZ/BTC
BNT/BTC
ADX/ETH
XMR/ETH
SNC/ETH
EOS/BTC
DOGE/BTC
BQX/ETH
EDG/BTC
STRAT/BTC
XTZ/ETH
SNGLS/BTC
STX/ETH
ZRX/ETH
ZRX/USDT
BCC/BTC
PLBT/BTC
OTX/BTC
STX/BTC
IXT/ETH
HPC/BTC
XVG/BTC
COSS/ETH
VEN/ETH
STX/USDT
CTR/BTC
EOS/ETH
NEO/BTC
VERI/ETH
LRC/ETH
BET/ETH
CDT/BTC
VEN/USDT
PPT/ETH
SNT/ETH
EXN/BTC
VEN/BTC
1ST/BTC
CTR/ETH
DLT/BTC
MSP/ETH
WTC/BTC
PAY/ETH
TNT/ETH
PLR/ETH
OMG/BTC
MTH/ETH
BMC/BTC
NEO/ETH
BOS/BTC
PRE/BTC
OMG/ETH
DCN/BTC
XVG/ETH
TAAS/BTC
NEO/USDT
VERI/BTC
MTH/BTC
1ST/ETH
STRAT/USDT
MYB/ETH
ETC/USDT
ZEC/ETH
DASH/ETH
PIX/BTC
NDC/ETH
SC/BTC
PPC/BTC
ZRX/BTC
WAVES/BTC
ZRC/BTC
TNT/BTC
REP/BTC
DGB/BTC
AEON/BTC
DENT/ETH
DCN/USDT
TAAS/ETH
VERI/USDT
CAT/BTC
TFL/BTC
PTOY/BTC
OPT/BTC
AE/BTC
TRX/BTC
GAME/BTC
TRX/ETH
CND/BTC
PRO/ETH
SNM/ETH
DSH/BTC
STEEM/BTC
ETC/ETH
TNT/USDT
BMC/USDT
NET/ETH
CAT/ETH
AIR/BTC
BMC/ETH
QTUM/ETH
AVT/ETH
CVC/USDT
TIX/ETH
SUR/ETH
DNT/BTC
ATM/BTC
TKN/BTC
DICE/ETH
ARDR/BTC
MANA/USDT
CFI/BTC
DCT/BTC
FUN/ETH
ICN/BTC
FCN/BTC
OAX/BTC
MCAP/BTC
FUN/BTC
GUP/BTC
FYN/ETH
PTOY/ETH
WTT/BTC
EMC/BTC
ANT/BTC
RLC/BTC
XAUR/BTC
SAN/ETH
LUN/BTC
QAU/BTC
MNE/BTC
OAX/ETH
BTC/EUR
STEEM/EUR
XAUR/ETH
SWT/BTC
SBD/BTC
ICO/BTC
CFI/ETH
TRST/BTC
OAX/USDT
FUEL/BTC
QCN/BTC
ETH/EUR
DGD/BTC
PING/BTC
GNO/ETH
QAU/ETH
UET/ETH
WINGS/BTC
NXC/BTC
LTC/EUR
XLC/BTC
AMP/BTC
DICE/BTC
BNT/USDT
DDF/ETH
FUN/USDT
CRS/USDT
MRV/ETH
TIME/BTC
GNO/BTC
PQT/USDT
BNT/ETH
TIME/ETH
LSK/EUR
Technology
Reliability
In my short experience, reliability has not been an issue.
Mobile App
No — However, the site is mostly mobile responsive. Some pages were more mobile friendly than others.