Headquarters: Hong Kong
Description: We are an international blockchain asset exchange
Website: https://www.kucoin.com
24-hour trade volume: $100 M
Availability: Worldwide
User Experience
Design
The overall design of the exchange feels modern and is easy to use. However, some of the submenus are buried on individual pages, which can make finding what you're looking for a little difficult. It did take some time to get used to where things are located.
Beginner-Friendly
Yes - I'd say the overall design is very beginner friendly. Especially since getting started with KuCoin does not require any KYC identity verification, it's a great option for beginners who already hold crypto.
Documentation
Although there's lots of documentation, I didn't find the actual content very helpful. Many pages that should exist did not. I couldn't very any information regarding security measures or insurance. There was some information within their terms of use, but not much outside of that. KuCoin documentation could be greatly improved.
Customer Support
TBD
Security
Verification Tiers
Basic - Requires email verification only
Advanced - Requires KYC identity verification. I could not find any documentation explaining why someone would need to get advanced verification or what sort of additional trading amounts it might enable.
2-Factor Authentication
Yes - via Google Authenticator
Insurance
None
Storage
KuCoin mentions in their Terms of Use that the company is PCI compliant, but there was no additional information regarding storage and security. They also mention encryption of secure information but not the level of encryption.
Encryption
Yes
Fees & Payment
Fee Structure
Variable.
Accepted Payment Methods
Crypto-Crypto Only
Supported Currencies
- KCS
- BTC
- USDT
- ETH
- LTC
- NEO
- HAT
- GAS
- KNC
- BTM
- QTUM
- EOS
- CVC
- OMG
- ZPT
- EBTC
- ING
- HPB
- CXO
- TKY
- PAY
- SNT
- BHC
- HSR
- WTC
- VEN
- MTH
- RPX
- REQ
- EVX
- MOD
- NEBL
- DGB
- CAG
- DNA
- AGI
- COFI
- ARY
- cV
- CFD
- RDN
- UKG
- BCPT
- PPT
- BCH
- STX
- NULS
- GVT
- HST
- PURA
- SUB
- QSP
- POWR
- FLIXX
- LEND
- AMB
- RHOC
- R
- DENT
- DRGN
- ACT
- ENJ
- CAT
- DAT
- CL
- TEL
Technology
Reliability
Excellent - I haven't heard or witnessed any reports of reliability issues
Mobile App
Yes - Android & iPhone
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